Complaints Policy

Last Updated: August 15, 2024

What is our policy:

  • Any person can report Content that may be illegal or violates the Platform's.
  • Whether or not you are a User of STXT, you can "Report Illegal Content."
  • All reports of illegal Content will be reviewed and resolved within seven (7) business days.

How to submit a request:

  • Website
  1. STXT members can report Content via the web interface
  2. Navigate to the post you want to report
  3. Click on the "Options" (…) button on the bottom right hand corner of the post.
  4. Click the "Report" button
  5. Choose one of the following reporting options from the menu:
    • Child Abuse
    • Animal Abuse
    • Illegal Activities and Regulated Goods
    • Sexual Solicitation
    • Bullying and Harassment
    • Scams or Fraud
    • Intellectual Property Infringement
    • Violence
    • Dangerous Groups and Individuals
    • Suicide, Self-Injury or Harm
    • Private Information
    • Hateful Content
  6. Email
    • Any person can "Report Illegal Content" by emailing STXT Support at support@stxt.ai.
    • Users will need to include their full legal name, mailing address, phone number, the and the post ID and/or Content URL you're reporting, and the type of illegal Content or the Terms of Use violation you're reporting.
  7. Mail
    • Any person can "Report Illegal Content" by sending mail to our address:

      • Synthetic Turing Experience Technologies, Inc.
      3031 W Olympic Blvd, Unit #229
      Los Angeles, CA 90006

  • Users will need to include their full legal name, mailing address, phone number, the and the post ID and/or Content URL you're reporting, and the type of illegal Content or the Terms of Use violation you're reporting.
  • We do not request copies of any videos or images you report. Please do not copy, save, download, share or send images or videos of suspected Child Sexual Abuse Material with STXT or any other persons.